Allen Edmonds Men。Grantham shoes have exchange place insoles QUESTIONS: We do strive to ensure that our pictures contain measurements and information needed, but please understand that if your question requires additional measurements, or anything that would require us to pull an item from inventory, we will not be able to accommodate, as inventory is stored in a separate location. ***We highly value our customers and if you have any other questions or concerns, please do send us a message.*** SHIPPING: We ship 5 days a week, Monday-Friday mornings. If your purchase is made after Friday morning, it will be shipped out the following Monday. ALL ITEMS ARE STORED AND SHIPPED FROM A SMOKE FREE ENVIRONMENT